Posted on 01/07/11 in Blog writing, Customer Service, Digital Marketing, Email marketing, Social Media, Social Media Marketing,
With major companies tightening budgets it seems they are beginning to defer from the much larger ‘traditional’ agency in favour of more social focused boutique style companies offering specialist skills in social media marketing and management.
Read more
Posted on 09/10/10 in Customer Service, Guest Blogs, Social Media,
Guest post from @JoeManna from @Infusionsoft Providing Customer Service in Social Media is (Not) Easy One of the qualities about social media is the advent of providing great customer service in it. However, it can quickly grow to be more complex than you think. For some organizations, it can become an untamed beast – and for [...]
Read more